The Best Outcome For You, Always
Chase Surface Engineering
At Chase Surface Engineering, we're not just about repairs - we’re about helping our customers excel with precision and excellence.
Co-owned by Martin "The Powertrain Guy" Pratt, a renowned powertrain engineering and failure analysis expert, and Julie Pratt, who leads our customer-first approach, we help workshops keep heavy earth-moving machinery in peak condition.
Watching our customers succeed fuels us every day.
Our philosophy? "The only thing better than getting the repair right, is nailing it perfectly the first time," said Marty.
Specialising in powertrain component reclamation and remanufacturing, we blend precision with decades of industry expertise. Think of us as master chefs, where attention to detail and consistency are the recipe for exceptional outcomes. Our mission is simple: reduce your downtime, boost reliability, and get your equipment back to work fast.
What Sets Us Apart? Speed And Quality
While others may take weeks, we deliver results in seven days or less. Your machinery is more than just equipment - it’s the heart of your business. That’s why we focus on speed and quality, ensuring your operations run smoothly without sacrificing excellence.
But it’s not just about fast repairs. We understand your unique challenges and tailor solutions to meet your needs. From consultation to delivery, we prioritise communication, ensuring you’re satisfied every step of the way.
Our Monday.com work-in-progress portal manages every project from start to finish, facilitating clear communication and optimal outcomes. We see our customers as partners; working together toward success in this way guarantees optimal outcomes. They say that technology is the future; well, the automation and live platform that Monday.com offers us is first class, and our customers experience transparency with our communication on every project.
When you choose Chase Surface Engineering, you’re partnering with a team that cares as much about your success as you do. Our goal is to help you maintain peak efficiency, avoid costly delays, and maximise profitability. Our proven four-part process ensures most jobs are done within 5 to 7 days. And with our commitment to getting it right the first time, you can trust your repairs will be ready to fit. Since November 2022, we’ve machined nearly 3,600 parts, with only four needing rework.
“That's 0.1 per cent rework,” Marty said.
“We are proud of our accuracy in supporting our customers, we know how important this is for them.”
Marty’s depth of experience in failure analysis makes him your go-to detective when failure needs answers. From complex transmission failures to critical fracture interpretations, we don’t just fix the problem—we uncover the root cause so the correct fix and management strategy can be implemented. Understanding the why is the first and most important step in preventing future or reoccurring failures.
In an industry where every minute of downtime affects your bottom line, Chase Surface Engineering ensures your equipment is back in action quickly with industry-leading service you can trust. Our focus on speed, precision, and communication keeps you informed and your machinery in top shape.
And when Martin and Julie aren’t making Chase happen, they’re adventuring with their two young daughters—exploring, caravanning, and fishing throughout central Queensland, to recharge their energy and bring it all back to you.
Whether you need expert machining, powertrain component fitting, failure analysis consultation, or component modifications and updates, Chase Surface Engineering delivers exceptional service, personal care, and a commitment to your success.
Because it’s not just about fixing parts—it’s about building relationships and ensuring your business thrives.
