Happy Paws Happy Hearts
In a world where hearts and paws unite, Happy Paws Happy Hearts (HPHH) creates life-changing connections between rescue animals and people in the Mackay community. The program brings together individuals facing social isolation and shelter animals in need of companionship, fostering a bond that heals both sides.
Through unique sessions, participants build confidence, find purpose, form lasting friendships and enhance their wellbeing, while the animals receive the love, training and socialisation they need throughout their time in care. It's a symbiotic relationship where outcomes for the hearts result in hope and connection, and outcomes for the paws lead to happier, more adoptable animals.
For Susan Armstrong, HPHH Senior Program Trainer, helping others comes naturally, whether they have two legs or four.
“I get to work with animals every day, but also witness firsthand how they impact the lives of our participants.”
HPHH is a national not-for-profit organisation that addresses social isolation, not just for people but for animals as well. Their unique programs, based at rescue shelters like RSPCA Animal Care Centre, Mackay, focus on helping both vulnerable individuals and animals form meaningful connections. The animals get much-needed care and training, while participants—who range from people with a disability or mental health challenge, veterans and youth at risk—gain confidence, social skills, independence and a sense of purpose.
Susan loves seeing how participants transform over time, watching on as shy individuals gradually open up.
"It’s amazing to see participants realise their potential through working with the animals.”
“When someone masters a new skill, like training a dog, you can see that spark of accomplishment. They realise, ‘Yes, I can do this!’
“That sense of achievement is powerful—it’s about more than just learning to train animals; it’s about building self-worth and confidence," she said.
The program runs small, group sessions that are mutually beneficial for the people and the animals.
“The interaction helps them build friendships and a sense of community, and it’s heart-warming to see both animals and people thrive in such a safe, supportive space,” Susan said.
Happy Paws Happy Hearts Mackay programs have become a lifeline for many. Participants gain more than just companionship from the animals they work with—they acquire skills that improve their mental health and overall wellbeing along with vocational skills for transitions into employment or study. Each session offers a chance for growth, for both the people involved and the animals in care.
The impact of HPHH is clear: happier, more socialised animals ready for adoption and more confident, empowered people ready to find their unique purpose and take on new journeys. It’s a win-win for everyone involved.
Mackay sessions run Monday through Friday with morning and afternoon programs available. If you are interested or know of someone who would benefit from an HPHH program, visit the website to find out more at www.hphhfoundation.org.
